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Governance & Partnerships

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Regulation and Compliance

Care Inspectorate Wales (CIW)

Serenity Support & Care CIC is committed to delivering services that comply with the requirements of:

  • Regulation and Inspection of Social Care (Wales) Act 2016
  • Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017
  • Children's Homes (Wales) Regulations and associated statutory guidance
  • Wales Safeguarding Procedures
  • United Nations Convention on the Rights of the Child (UNCRC)

We are committed to meeting the standards expected by Care Inspectorate Wales (CIW) and ensuring that our services promote the wellbeing, rights, safety, and development of every child.

Our governance, leadership, quality assurance, and service delivery frameworks are designed to support continuous improvement and excellence in care.

Collaboration

Working In Partnership

We work collaboratively with:

  • Local Authorities
  • Care Inspectorate Wales (CIW)
  • Social Workers
  • Health Professionals
  • Schools and Education Providers
  • Families and Carers
  • Community Organisations

Strong partnership working enables us to provide coordinated and effective support for children and young people.

Making a Difference

Community Interest Company

As a Community Interest Company, Serenity Support & Care CIC exists to create positive social impact.

Our commitment is to reinvest in the development of services that improve outcomes for children and young people, strengthen communities, and contribute to better futures across Wales.

Get in Touch

Referrals

We welcome enquiries from:

  • Welsh Local Authorities
  • Independent Reviewing Officers
  • Social Work Teams
  • Placement Commissioners
  • Children's Services Departments

For referral enquiries or to discuss placement availability, please contact our team directly.

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